Job Description

Rethink what’s possible with SwitchThink! SwitchThink Solutions is an IT Services CUSO from Desert Financial.

As a collaborative partner for innovation, SwitchThink Solutions offers technology solutions that help credit unions achieve their transformational goals. Our knowledgeable development, infrastructure, and IT operations experts work hand-in-hand with our clients to maximize the benefits of their technology and speed their results.

Who you are…

You are passionate about the big picture and taking each piece of the puzzle and ensuring it fits together in the right way at the right time. You have a strong desire not only to see projects through to completion but enjoy managing the program once it has launched. You are an expert at navigating multiple complex projects and programs simultaneously while driving outcomes through managed partners. You enjoy being an example to your peers and lead by example in presence, communication, and professionalism.

As a Technical Project Manager, a Typical Week Might Include The Following:

Project/Program Management. Working with cross-functional business clients and IT teams to understand, document and communicate project objectives, scope, functional and technical requirements, milestones, deliverables, schedule, and cost estimates. Managing complex system interfaces, file exchanges, integrations, configuration and testing. Acting as technical liaison with architecture, engineering, operations and development teams. Using technical acumen to ask probing questions and to support the technical team with issue resolution. Monitoring and controlling each project by tracking, reviewing and communicating progress to project stakeholders to include risk and issue management, decision, and action item tracking.

Vendor Management. Coordinating vendor evaluations and demonstrations; supporting vendor negotiations, vendor deliverable tracking, and invoice processing.

Mentoring/Leadership. Preparing and leading project team meetings including the creation and distribution of meeting agendas and meeting notes. Acting as a mentor to the PMO team, reviewing PM candidate resumes and providing feedback, participating in PM interviews, onboarding/training new PMs, and partnering with other members of the PMO to identify best practices and new project management trends and ideas.

Performing other job-related duties as assigned.

This role might be right for you if you have…

A Bachelor's degree in Business or Information Technology.

8 years of experience in managing cross-functional or enterprise-wide projects with some or all of the following technologies: Windows or Linux-based operating systems, virtualization, distributed computing hardware technologies, network technologies (SDN, firewalls, load balancers, WAN, WiFi), active directory, SAN storage and storage solutions, messaging and collaboration software, virtual desktops solutions (VDI), backup and restoration services, and disaster recovery services. Experience working in a fast-paced environment, managing multiple large complexity projects at once with minimal oversight.

2 years of Program Management experience

Bonus points if you have…

A Master's degree in Business or Information Technology.

Experience with Waterfall and Agile project methodologies.

Agile Scrum Master.

Lean Six Sigma.

PMP Certification.

About Us

We are considered leaders in the local credit union space, and we are growing like crazy. We’ve got a culture focused on smarts, kindness, continuous learning...and our people love it. A full 93% of our employees would recommend us to their friends. Come find out why! Learn more at

We are proud to be an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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