Job Description

Rethink what’s possible with SwitchThink! SwitchThink Solutions is an IT Services CUSO from Desert Financial.

As a collaborative partner for innovation, SwitchThink Solutions offers technology solutions that help credit unions achieve their transformational goals. Our knowledgeable development, infrastructure, and IT operations experts work hand-in-hand with our clients to maximize the benefits of their technology and speed their results.

Who you are:

You have a passion for the design and support of new and existing systems and relationships through providing consistently exceptional service. You take a consultative approach in order to define solutions based on user/client needs, cost, and required integration with existing applications, systems, and/or platforms. You stay on top of industry trends and technologies, and aren't afraid to speak up on how to best improve functionality and efficiencies.

A typical week might include the following:

Lead technical discussions surrounding enterprise infrastructure design needs related to Microsoft solutions. Assess impact to network, platform and storage infrastructure, define requirements, create designs, ensure feasibility, functionality and integration with current and potential new systems/configurations.

Make recommendations to leadership that designate a specific direction for the architecture in terms of design, standards, implementation, operations and maintenance; accompanied by documentation of costs, advantages, disadvantages, and results from any proof of concept exercises completed. 

Develop and manage a roadmap for the enterprise infrastructure that includes plans to enhance functionality, replace end of life infrastructure and/or increase operational efficiencies and reduce cost. Research and track new technologies to stay on top of industry trends. 

Develop and plan the installation and implementation of various enterprise infrastructure; identify resource requirements and develop support documentation. Train and mentor new and existing team members on the skills required to support the implementation plan and operational support needs.

Assign workload distribution across multiple data centers to include the development of system check list/log to transition day-to-day responsibilities to the respective operations teams.

Resolve escalated enterprise infrastructure issues.

Performing other job-related duties as assigned

This role might be right for you if:

10 years of experience creating and supporting systems and infrastructure (Microsoft Solutions, Servers, Database, Active Directory, Domain Name Systems (DNS), Systems Center Operations Manager (SCOM), System Center Configuration Manager (SCCM), Exchange, etc.).

Virtualization and LAN/WAN technologies experience. 

Bonus Points if you have...

Bachelors Degree in IT related field. 

Experience working in an SSAE18 and/or PCI compliant environment. 

About Us...

We are considered leaders in the local credit union space, and we are growing like crazy. We’ve got a culture focused on smarts, kindness, continuous learning...and our people love it. A full 93% of our employees would recommend us to their friends. Come find out why! Learn more at or 

We are proud to be an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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