Job Description

This strategic position will play a critical role in next-gen digital transformation across all aspects of Credit Union banking and lending. Your job: help create easier, more predictive, and more secure product enrollment, product usage, customer service, and product recommendations.

SwitchThink Solutions is an IT Services CUSO (Credit Union Service Organization) from Desert Financial.

SwitchThink offers technology solutions that help credit unions achieve their transformational goals. Our development, infrastructure, and IT operations experts work hand-in-hand with our clients to maximize the benefits of their technology and speed their results.


What you’ll do here:

We’re looking for a Product Manager with strong technical and business acumen who has brought digital products to market for Credit Unions or Banks.

This is a forward-thinking innovation role. You’ll be the key resource for identifying, vetting, comparing, and recommending latest-technology solutions that make online and retail banking more secure, more efficient, and more predictive to customer needs.

You’ll be an advocate for new financial technologies that give our members a safe, consistent and frictionless online banking experience while increasing retention and the use of credit union products.

You’ll know the financial innovation space better than anyone else in the company because you’ll live, breathe, assess, recommend, and measure your products’ success.

You’ll track industry trends and adoption, know exactly which products/solutions excel, and you’ll be enthusiastic about justifying and supporting new technology choices.

As a key interface between the business teams and development teams, you will translate customer, market, & business need into product requirements. You will balance long-term vision and roadmaps with quick prototypes that assess a solution’s value and viability. You will write user stories and perform user acceptance testing.

You’ll manage collaboration and communication with other teams, both internal and external, to ensure teams have what they need and can work efficiently.

You’ll work with other product managers to guide the go-to-market and maintenance plans through product launch and beyond.


What you’ll need:

A Bachelor’s degree is required, or equivalent experience.

5 year’s software innovative product management experience.

Financial product experience is required.

Customer centricity -- passion for great design and truly delighting internal and external users.

Strong entrepreneurial spirit -- must be self-driven, individually accountable, and passionate about business results who can completely own the delivery of high value initiatives.

Excellent communication and people skills -- must work well with users at all levels, including C-Level executives.

Organization experience and experience managing multiple ongoing projects.


We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For additional information about our organization, careers and benefits visit

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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