Loan Servicing Assistant
This role might be for you if you have...
Process various system maintenance requests, such as posting of payments/payoff, advances, NSF, ACH set-up, subordinations, loan modifications, promotional skip payments, verification of loans, and loan payment adjustments. Researches loan histories, hazard and flood insurance tracking, paid out processing to include releasing liens for real estate/non-real estate loans.
Has direct interaction with members, dealerships, credit union staff, and 3rd party vendors through various channels of communication regarding existing loans in the Keystone platform for accuracy and consistency and assure all information is current and up to date. Contact customers/members as necessary while meeting a 24 hour turnaround service response time.
Provides back up support on ancillary loan products which includes filing credit life and disability insurance payments claims and collateral protection insurance (CPI) refund claims.
End of day balancing of financial transactions
Performs other job related duties as assigned.
This role will be for you if you have...
- 1 Year(s) of lending experience
Bonus points if you have...
- Notary experience
- Lending product knowledge
We are considered leaders in the local credit union space, and we are growing like crazy. We’ve got a culture focused on smarts, kindness, continuous learning...and our people love it. A full 93% of our employees would recommend us to their friends. Come find out why! Learn more at jobs.desertfinancial.com.
We are proud to be an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job Status: Full Time
Job Reference #: 3858fd13-f0da-4895-8aba-f3eec5fbc453