Job Description

Rethink what’s possible with SwitchThink! SwitchThink Solutions is an IT Services CUSO from Desert Financial.
As a collaborative partner for innovation, SwitchThink Solutions offers technology solutions that help credit unions achieve their transformational goals. Our knowledgeable development, infrastructure, and IT operations experts work hand-in-hand with our clients to maximize the benefits of their technology and speed their results.
Who you are...

You're an analytical change agent excited by the prospect of being responsible for KeyStone product planning, database configuration, conversion data and development specifications through the conversion process to KeyStone. The Conversion Strategist is passionate about collaborating with clients, internal staff, as well as Senior Conversion Strategists to accomplish a successful KeyStone conversion.

Ability to travel approximately 55% - 65% of the time required for this opportunity.

A Typical Week Might Include The Following...
Consultation. Work closely with SwitchThink clients to capture and document business and development requirements - work with interface and conversion data to be translated to KeyStone. Educate clients and ensure the core is built to meet client needs and provide timely and accurate updates to clients and internal staff.
Data Mapping. Responsible for assisting with database mapping and setup, including shares, dividend calculations, statements, courtesy pay, fees, consumer loans, indexes, persons, accounts, collections and batch jobs.
Documentation. Capture and convey table information and cross over data to Development team. Thoroughly document and communicate development items for coding. Provide documentation including data standards, external and internal procedures.
Support. Assist with database validation, testing of product behavior and batch (including: ACH, Share Draft, and Insurance), troubleshooting, and suggestion of product improvements.
Training/Development. Stay up-to-date with changes, releases, and enhancements in KeyStone. Responsible for writing basic technical specifications for custom items. Assist with client training and support of back office functions. Participate in knowledge development and perform teach back sessions on numerous facets of the Conversion Strategist scope of work.
The role might be right for you if you have...
A two-year degree OR completion of a specialized course of study at a business OR trade school.
Three months to twelve months of KeyStone demonstration/training experience.
Valid Driver License - valid with satisfactory driving record. Must be able to operate a motor vehicle in any state.
Ability to travel approximately 55% - 65%.
About Us:
We are considered leaders in the local credit union space, and we are growing like crazy. We’ve got a culture focused on smarts, kindness, continuous learning...and our people love it. A full 93% of our employees would recommend us to their friends. Come find out why! Learn more at or
We are proud to be an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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