Job Description

Who you are... 

Your ability to multi-task and strong communication skills make managing relationships with members, dealerships, and other 3rd parties successful. When processing consumer and express business loans your strong attention to detail and excellent follow-through ensures exceptional service, and productivity standards and met.

A typical week might include the following... 

Review, confirm, and process all supporting loan documents align with established guidelines and regulatory requirements. Proactively identify and raise potential fraud or red flags within the application.

Gather and verify missing documents, insurance information, payoffs, or other information needed to complete the loan application, process information, and finalize the loan process. 

Manage any questions/issues that arise during all stages of the process. Contact and provide support to members, credit union staff, or third party vendors to develop, expand, and maintain positive relationships, providing timely, efficient, and accurate assistance.

Ensure documents/recreated documents are dated, signed, and completed in accordance with regulatory requirements.

Generate documents on express business loans and coordinate/schedule closings with members and branch support personnel.

Perform other job-related duties as assigned

This role might be for you if you have... 

High school diploma or GED.

1 years of Consumer Lending experience.

Ability to prioritize daily workloads, and to decide which issues to call out to supervisors/managers.

Proficient in the use of Keystone and CRIF ACTion as well as Microsoft Office products.

Bonus points if you have... 

General real estate knowledge.

About us...

We are considered leaders in the local credit union space, and we are growing like crazy. We’ve got a culture focused on smarts, kindness, continuous learning...and our people love it. A full 93% of our employees would recommend us to their friends. Come find out why! Learn more at

We are proud to be an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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