Job Description

Rethink what’s possible with SwitchThink! SwitchThink Solutions is an IT Services CUSO from Desert Financial.

As a collaborative partner for innovation, SwitchThink Solutions offers technology solutions that help credit unions achieve their transformational goals. Our knowledgeable development, infrastructure, and IT operations experts work hand-in-hand with our clients to maximize the benefits of their technology and speed their results.

Who you are:

You are a naturally analytical and enjoy digging in and asking the right questions. You have the ability to collect, organize, and analyze requirements to ensure Core related changes meet the business need/objective. A high attention to detail you ensure information clearly defined and a full end-to-end solution has been identified, agreed and understood by the impacted IT teams as well as the business users before work begins.

A typical week might include the following:

Collaborating with end user to interpret, evaluate, and connect research data to tackle business challenges. Completing intakes to capture requirements and data to identify opportunities to develop integrated business analyses and projections for incorporation into strategic decision-making using technology.

Providing daily operational support to assess and resolve break/fix related issues

Participating in the design of workflow charts and diagrams, studying system capabilities, development, testing, and implementation of solutions to support business goals

Perform other job-related duties as assigned

This role might be right for you if you have:

H.S. Diploma or equivalent

Analytical and creative problem-solving skills required.

Listening, interpersonal, written and oral communication skills required.

Strong internal client service skills required.

Experience working in a team-oriented, collaborative environment required.

Bonus Points:

Associate's Degree in Computer Science or IT

1 year of analyst experience required

Business Systems Analyst Certification

Business Analyst Certification

About Us

We are considered leaders in the local credit union space, and we are growing like crazy. We’ve got a culture focused on smarts, kindness, continuous learning...and our people love it. A full 93% of our employees would recommend us to their friends. Come find out why! Learn more at

We are proud to be an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status..


Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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