Job Description

The ACH Origination Program Manager will manage all major functions of ACH Operations including, but not limited to: Automated Clearing House (ACH) origination, receipt, processing, exception items, and support of time sensitive - mission critical payment services. They will oversee ACH volumes that equates to an average of $70 million in debits/credits per day, and will participate on the project team responsible for establishing ACH origination services for business members, acting as the liaison between ACH Operations and the Treasury Management group for business origination. The Program Manager will create and maintain ACH Policies and Procedures for monitoring and reporting ACH origination risk, and will continuously expand their knowledge of regulations and industry best practices through ongoing education and training in support of ACH Policy and Procedures. The ACH Origination Program Manager is responsible for ensuring the Credit Union is compliant with all regulatory requirements and internal and external procedures, closely monitoring ACH processing to ensure adherence of NACHA rules to mitigate losses and potential fines if not in compliance. They ensure ACH Risks and Controls Inventory are in place to mitigate potential losses, and participate in compiling data for ACH internal and external audits to ensure compliance and to resolve exceptions.
What you'll do: 
Ensure timely and accurate processing of daily ACH functions including file acceptance, processing exceptions, and reconcilement. Responsible for team projects in establishing and maintaining ACH services for business members.  
Create procedures and policies for monitoring and reporting ACH origination to ensure compliance of NACHA rules and all regulatory requirements, and ensuring internal controls are in place. 
Serve as subject matter expert to team members on all ACH functions.Review and ensure procedures are current and cross trains team members.
Monitor ACH Originators and risk; work closely with Treasury Management to prevent and mitigate of risks or fines related to ACH. 
Provide excellent member service and ensure consistent business member communication and problem resolution regarding issues with ACH origination files.
Recognize and resolve technical issues with equipment and software used by department and members.
Maintain ACH required logs and reports.
Reconciliation of settlement and work-in-progress accounts.
Perform other job-related duties as assigned.


What you'll need: 
High School Diploma or GED.
7 years of experience of ACH origination processing at a financial institution ACH origination processing at financial institution.
5 years of experience with enterprise banking operating systems.
AAP (Accredited ACH Professional) Certification.
Extensive knowledge of Automated Clearing House Rules and NACHA Operating Rules and Guidelines.
Experience with automation tools and concepts.
Proficient in Microsoft Word, Excel, and Outlook.
Strong verbal and written communication skills.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a smoke-free and drug-free workplace and perform pre-employment substance abuse testing.
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